Contact information
CONTACT DUIB
Questions about an order, sizing, shipping, or our products?
We're here to help.
Please contact us using the form below or email us at support@weareduib.com.
Order Support
For questions regarding an existing order, please include your:
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Full name
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Order number
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Email address used to place the order
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Brief description of your question or concern
This will help us locate your order and respond as quickly as possible.
Response Time
We typically respond to customer inquiries within 1–2 business days.
Messages received on weekends or holidays may be answered the following business day.
Shipping & Order Updates
Once your order ships, tracking information will be sent automatically to the email address provided at checkout.
For additional information regarding production and delivery times, please see our Shipping & Delivery Policy.
Returns & Exchanges
For questions regarding returns, exchanges, damaged items, or order issues, please review our Return & Exchange Policy before contacting us.
DUIB™
DEFEND US IN BATTLE.
HOLD THE LINE.